Our Standards

We recognise that no day is the same, that each day presents its’ own unique challenges. Our services will complement and support your daily needs, working as a valuable extension to your family.

  • Our service user is the central focus of our company.
  • The health, safety, wellbeing and overall experience of our service users is continuously measured, revised and improved.
  • We aim to supersede all local government standards.
  • All of our team / staff are committed to a programme of continuous personal & professional development.
  • We pride ourselves on our contribution to the community.
  • We aim to be ISO 9000 / ISO9001 compliant.
  • We record all activity (risk assessments, timesheets, internal and external meeting minutes).
  • We continuously measure our performance through maintaining key performance indicators.
  • Secure and confidential record keeping, documenting and archiving.
  • All office staff and executives familiarise themselves with the mandatory and optional units within Level 2 and Level 3 of Health & Social Care NVQ.

accreditation